Resolved: Avanquest - They overcharged me by 100%
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New ReviewerThe problem was resolved within 12 hours. I got a full refund.
Although they never explained the reason for the bait and switch pricing - neither did they apologize. But the refund was initiated immediately and I got the money back in a few days.
I just made a puchase a few minutes ago. Although I was told the product costs INR 1798, they procedded to charge my card INR 3285. That's almost double the price.
After the payment was processed, in the billing details, they switched the price and listed all the numbers in dollars (instead of INR up till that point in the purchase process) probably hoping that the customer wouldn't notice. I didn't notice this bait-and-switch honestly. I only realized I was duped because I got an SMS from my credit card company mentioning the amount spent in INR.
I've written to Customer Support but they seem like a major fraud company based on the reviews. AVOID LIKE THE PLAGUE.
I have attached the screenshots so you can see how blatantly they are trying to cheat customers. For reference, 1 US Dollar = around 70 INR (Indian Rupees) as of today
Reason of review: Problems with payment.
Monetary Loss: $25.
Preferred solution: Full refund.
Avanquest Cons: Overcharging my credit card.
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