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I have been using their check writing program for a four LONG years and it simply stops working about once a year.. Expect 1 hour or more for them to pick up the phone. But first YOU MUST go to their website and get a case number. If you don't have a case number when...
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I've bought software packages from Avanquest a number of times previously. I have now decided that it is a waste of time trying to buy software advertised in emails from them. I have tried to and (because I needed to check re P&P to the UK) I phoned the US number in...
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#1145905
Requests to unsubscribe emails ignored - I had some system management software (Fix-It) which was bought by Avanquest. After they bought the software, their ads and bloat made me uninstall it. Since then, I receive frequent emails from them. Requests to unsubscribe are...
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Anonymous
Anonymous

I am experiencing the very same thing. For 3 years in a row I have unscubscribed AND I STILL KEEP GETTING EMAILS FROM THEM. I'm looking for information on how to report them...

Avanquest_USA
Avanquest_USA
Avanquest Verified Representative

Hello, Please send me your email in a private message and I can forward that over to our email promotions to have you removed if you wish to no longer get our notifications. T...

#1133893
I have been unable to get anyone on the phone the number don't work. The problem is I'm going to need to change my account # because I paid for the software on line. Has anyone else had this problem of no being able to contact anyone at the company. If you have a good...
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Anonymous
Anonymous

Bought this product due to the fact it stated on front box tutorials to guide you... ummm .. There are no tutorials and no one returns phone calls!!! this product is awful. I...

Avanquest_USA
Avanquest_USA
Avanquest Verified Representative

Hello, I'm sorry you are having issues getting into contact with us. Please give us a call at your convenience at 1-800-395-6682 to help you get this matter addressed. Thank y...

1.0
#1105100
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Avanquest - Keep getting errors an no help

I keep getting this error, E000101F4, i cant get information or help at all.....
1.2
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website
#1103533
basically avanquest has zero support. pass the buck ...but in such a fashion as you can't get to anyone to give you help i have about 5 products through them and this inpixio is the only one that causes me problems so do not buy from avanquest and certainly not...
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Avanquest_USA
Avanquest_USA
Avanquest Verified Representative

Hello, I'm sorry to hear you are experiencing issues with our InPixio software. You can find most solutions for common problems at our help portal here: http://support.avanque...

2.6
March Air Reserve Base, California
I didn't like
  • Service
  • Customer service
#1103393
I try make my own invoices and it wont let me do that and I couldn't get old invoices to also import in to the program and it not a easy program and you just get mad and having to redo things so it just junk and I haven't receive my money for return the software so it...
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#1100372
I can not access my account after buying product software online
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Anonymous
Scarlot17

I am having the same problem. Purchased my program through amazon now the license key doesn't work. Amazon says they cant help and every attempt to contact Avanquest has been ...

1.4
March Air Reserve Base, California
#1087120
Here is the chat I had with them. The first chat was ended when I was trying to type the issue. The person didn't even give me the time to enter the issue. Chat Content: Cynthia R: [11:09:37 AM] Welcome to our real-time support chat. How can I help you today? Angel:...
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I didn't like
  • No free support for newly purchased product
#1085077
My experience is identical with another consumer's review here. I registered a product with them I used many years ago. For whatever the reason was I stopped using their product (too long ago to recall specifics though obviously the software or dealing with them had...
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#1084146