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Avanquest - It was awful.

I got charged twice for a program that won't even download. I want my money refunded immediatly. I've waited four days now. This is rediculous.
#1306504
Started up yesterday and the last 2000 invoices were dropped and I can't find a way to retrieve them. This is the third version this has happened on and all three times it occurred about 3 years after installation. Now I can't even launch it. It's asking me for a...
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#1294572
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Avanquest - Spam and poor software

Software and support are poor.. on top of it they spam you like 5 emails a day.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website
March Air Reserve Base, California
#1287904
VERTUALLY NO SUPPORT (CANNOT UNDERSTAND THE PEOPLE FROM THE PHILIPINES) THEY CANNOT SWITCH TO USA FOR SUPPORT. THEY THINK THEY ARE SO BIG THAT THEY DON'T HAVE TO SPEAK TO YOU ON THE PHONE. BIGER COMPANIES THEN AVANQUEST HAVE GONE BK. ALL THEY WANT IS TO COLLECT MONEY...
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#1281773
QUIT SENDING ME EMAILS!!! I HAVE REQUESTED SEVERAL TIMES TO QUIT SENDING ME DOZENS OF EMAILS AND YOU HAVE NOT COMPLIED. I AM NOT INTERESTED IN YOUR PRODUCT. DON'T KNOW WHY I STARTED RECEIVING EMAILS FROM YOU BUT I DO NOT WANT THEM. QUIT SEND ME THIS SHIT!!!!! QUIT...
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#1275783
I recently purchased My Invoices and Estimates Deluxe and had to spend a hour with customer service getting it to properly download. One it was downloaded it was extremely difficult to set up and when i called tech support for help I was told to go to the Avenquest...
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1.9
March Air Reserve Base, California
I liked
  • First customer servive rep i spoke with
I didn't like
  • Requesting payment for asking a techinal questions
#1272689
I bought this product only to find it wouldn't take my license code at the end of the download I called the company and they said they needed to find out what was blocking them from my computer My bad I let them come into my computer and after 45 minutes I was told if...
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1.8
March Air Reserve Base, California
#1258609
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Avanquest - Purchased soffware and code is bad

I purchased the bookeeping software 3 days ago and when i try to install it tells me the code is bad
#1249411
After downloading some trial software I was subjected to daily spam emails and no matter how many times I unsubscribed they continued to come for approximately 8 months. They have recently started sending spam to me again and trying to communicate with anyone within...
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Anonymous
Good Citizen

Do not provide your commonly used email address to this company. If you have to communicate with them create a new gmail or hotmail account that you can delete later. Better s...

1.0
#1217839
I have been using their check writing program for a four LONG years and it simply stops working about once a year.. Expect 1 hour or more for them to pick up the phone. But first YOU MUST go to their website and get a case number. If you don't have a case number when...
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