The bigger rip off is the rebate and the "support" that never works. Just recently I pay close to $70.00 for a Avanquest System 10 Professional for three systems that offers a $30 rebate.
After I fill all the paper work I discover that the big advertised rebate was only for brand new systems.
I apply for the $10.00 rebate. They refused because I did not included the first page of a competitor manual ???,
I did have trouble with one of the systems installation.
To make the history short about the incompetence of the service people, I ask for my money back.
That was also refused because I have to send the bottom of the box, which I have not with me because was send to them in the first application for rebate.