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Contact Avanquest Customer Service

How to Reach a Person at Avanquest

Verified Contact Information

Toll-Free Number:

  • 1-877-445-6618
Call customer service
Send Message

General Info:

  • +3 314 127 1974
    Claranova

Avanquest Emails:

Business Customer Service
Customer Service
Legal
Privacy Inquiries
Media
Press Inquiries

Avanquest Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Avanquest Phone Number
1 (877) 445-6618
Average Calls duration
3 minutes
Issue Resolution Rate
Low (2% reported full resolution)
Avanquest Customer Service Rating
1 out of 5
Overall Customer Sentiment
Mostly dissatisfied
Contact Method Distribution
100% phone
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Avanquest?

Most Popular Number:

(877) 445-6618
Total calls: 87 Last call: May 15, 2026

The Avanquest phone number is (800) 395-6682. This is where you can reach out to one of the customer support specialists regarding products, orders, and other matters. If you need to place an order, call (877) 445-6618. Regarding paid phone support, dial (888) 691-0871. Before speaking with the dedicated manager, be sure to prepare your questions and other key information to expedite the resolution process.

For customer support, use the following Avanquest email address: customerservice@avanquestusa.com. Be sure to include a clear subject line, as well as your order number and a brief description of the request. By providing this information in one application, you’ll help the support manager process your inquiry quickly.

The Avanquest customer service team operates Monday through Friday from 8 a.m. to 5 p.m. PST. Saturdays, Sundays, and major holidays are days off. This schedule applies to phone support. If you choose email as a way of communication, be ready to wait for a response within 24–48 hours.

You can contact Avanquest support online via the “Contact us” page, which is accessible as soon as you follow the “Contact us” hyperlink in the bottom menu. On the page that opens in front of you, follow the email hyperlink to connect with the dedicated manager in writing directly. You can also connect with the company on one of the social media pages. Click on the appropriate icon under “Help in social networks” on this page to go to the dedicated platform directly.

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Contact Information

Avanquest Website:

Avanquest Help Center:

Corporate Office Address:

Avanquest Software SAS
2, Rue Berthelot
Courbevoie, Ile-De-France 92400
France

Other Info (opening hours):

Mailing Address:

Claranova SE

Bâtiment Le 8

8 Place du Marché

92200 Neuilly-sur-Seine

More contact details

Summary of Avanquest Customer Service Calls

365 TOTAL
CALLS
00:53 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Avanquest?

Payments and Charges Question:

  • “Software/My Deluxe Invoices”
  • “Unauthorized payment”
  • “Unauthorized payment. Fraudulent”

Product/ Service Question:

  • “Wrong email address on product”
  • “Faulty metchadise”
  • “I do not want your product. Thought I was purchasing Adobe.”

Request for Information Question:

  • “Question abuot payments”
  • “Need help creating a invoice”
  • “Pissed off with the ai response and no service”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel subscription and get refunded..I am not aware of having a subscription with avanquest”
  • “Cancellation”

Refund Question:

  • “Refund”
  • “I want a refund”
  • “Refund of unwanted purchase”

Website/ Application Question:

  • “Software installation”
  • “I just bought Driver Genius, v 24 Platinum - Cost $34.56 - Order ID: UQKYFF58. When I click "Download", Norton stops it saying this is a "Malicious Site!!" Please HELP!”
  • “Wrong download”

Account Question:

  • “It won't take my code”
  • “You took money out of my account.”
  • “False subscription”

Shipping and Delivery Question:

  • “Have not received blank card paper purchased with 2026 card downloaf”
  • “Did not get a completed order”
  • “I did not receive the download for the bookkeeper 2022 tax table update”

Return/ Replace Question:

  • “I want to return product.”
  • “Return”
  • “Need to exchange the Hallmark card studio deluxe for one that's compatible with my IMAX”

Staff Question:

  • “I wanna know what their services are because I've got a charge on my bank account and I don't remember doing business with them now. Put the call through”
  • “Customer service”

Employment Question:

  • “I have employees walking off the job because their checks are not going through”
  • “W2”
  • “Needing 2022 payroll tax tables so I can run payroll.”

Cards Question:

  • “To order hallmark card program”

Other Question:

  • “Bought a new computer and would like to upload the software”
  • “Id # INV-SD9-SDFD-CDL2”
  • “Can’t open companies”

About

Related Companies

Nova Development, InPixio, PC HelpSoft, Soda PDF, PDFescape

Summary

Undoubtely that the Avanquest is a leading software developer in North America, Asia and Europe. The founders of this company are Bruno Vanryb and Roger Politis, who started BVRP Software in 1984. Since that time a lot of things have changed and the company. It has more than 530 employees worldwide and thousands of clients and partners. Avanquest covers the following areas: PC security, multimedia, disc management, home office, communication tools and web site design. Thus it is possible to protect the computer, to create the web site and back up data if to buy the software provided at the site. This online software store accepts well-known payment methods.

Avanquest reviews and complaints

Avanquest is ranked 790 out of 13127 in Software category

Area Served

Australia, Worldwide

Payment Methods

VISAMasterCard

Compare Avanquest Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Adobe
stars-rating-fill
4.6 out of 5

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